At Hailsham Funeral Service, we are committed to providing a caring, professional and respectful service to every family we support. We understand arranging a funeral can be an emotional and difficult time, and we take any concerns or complaints very seriously. If you are unhappy with our service, we encourage you to contact us, so that we can listen to your concerns, investigate the matter fairly and work towards a resolution. Please refer to our complaints procedure for full details on how to raise a concern.
Complaints Procedure
Testimonials
Thank you and your team at HFS for everything that you did
to make Graham's funeral such a personal and special occasion.
Nothing was too much trouble for you and I greatly appreciate
all of the care, respect and attention to detail that you put into everything.
Looking back now, I can honestly say I would not have wanted anything done differently.
With my thanks, gratitude and very best wishes.
​
S Toomey
Testimonials
My family and I would like to say a big thank you to you all.
From the first time we came through the door to the last time we saw you when collecting the ashes, you were all so kind, caring and thoughtful. Everything went so smoothly and nothing we asked for was too much trouble. Everyone that attended said the funeral was so lovely. You all looked immaculate, as did the hearse, coffin and placement of flowers.
I will recommend you wholeheartedly to anyone requiring your services.
​
Shirley, Michael, David & John
Testimonials
On behalf of myself and my family I wanted to send thanks
for your amazing service. The attention and empathy you have shown at this
difficult time has been very much appreciated.
​
J Smith